Choosing a hospice for yourself or a loved one can be an overwhelming decision. However, our goal at HospiceMatch is to demystify the process, and be a guide to you and your loved ones as you navigate this decision. Here's a step-by-step guide on how to choose a hospice:
Step 1: Research hospices in your area
The first step in choosing a hospice is to research hospices that service your area. On HospiceMatch, this process is simple. You can start by clicking Find A Hospice and begin following the prompts. The first prompt will ask for your location, and the following page will be a pre-sorted directory of all hospices that serve your area. Once you reach that point, you can assess other details on their page to effectively compare different agencies.
You also have the option of visiting the dedicated page of the facility where you or a loved one is located to see a list of hospices that service their location, as well as which agencies they have worked with previously.
Step 2: Check for accreditation
Accreditation is a sign that the hospice meets certain standards of quality and safety. There are several accrediting bodies that provide a certification including Accreditation Commission for Health Care (ACHC), Community Health Accreditation Program (CHAP), and The Joint Commission (TJC).
Step 3: Consider the hospice's services
Different hospices offer different services, so it's important to consider the services that each provides to find the right fit for you or your loved one. For example, some hospices offer specialized services, such as music therapy or pet therapy, that may be what you or a loved one would like to have as part of their care. When browsing the HospiceMatch directory, feel free to use our filters to find hospices that provide the right type of services, therapy, and care for you or your loved one.
Step 4: Evaluate the hospice's staff
The hospice team plays a critical role in providing quality care, so it's important to evaluate the hospice's staff. Make sure that the hospice has a team of healthcare professionals, including doctors, nurses, social workers, and chaplains, who are experienced in providing end-of-life care.
Step 5: Tour the facility (if applicable)
Hospice care can be provided at home, however, if you or a loved one chooses to receive care somewhere else, this section is for you. If the hospice has an in-patient facility, schedule a walk-through tour. During the tour, you can take note of aspects such as cleanliness, attention given to residents, and overall atmosphere among others. Make sure that the facility feels welcoming and comfortable. Not many hospices have their own facility, but if they do, you can view their page on HospiceMatch for additional information. If you or a loved one will be in a different type of care facility - such as assisted living, nursing home etc - then feel free to also view their facility page on HospiceMatch for more info.
Step 6: Ask questions
Don't be afraid to ask questions during your visit to the hospice. Ask about the hospice's philosophy of care, the services that they provide, and the qualifications of their staff. You should also ask about the hospice's policies regarding pain management, spiritual care, and family involvement.
Step 7: Review costs and insurance coverage
Finally, it's important to review the costs and insurance coverage associated with each hospice. Verified listings on HospiceMatch will have information regarding insurance coverage on their page. You can also contact the hospice directly from their page here on HospiceMatch. Choosing a hospice is an important decision, and it's important to take the time to research and evaluate your options.You can also visit our “Who Pays for Hospice” article for additional info. By following these steps and utilizing the features here on HospiceMatch, you can choose a hospice that provides the care and support that fits you, or your loved one, best.